(Updated on 2025-10-28 at 19:54 (JST))
We would like to inform you that the issue with the display of usage status and fees on My Page has been resolved.

なお、2025年10月9日から21日までの期間に更新されていなかった利用量については10月22日に、また10月22日から23日までの未更新分については10月24日に、それぞれまとめて登録されております。あらかじめご承知おきください。

(Published on 2025-10-21 at 9:55 (JST))
Normally, the company is using the いただき, and the sincere にありがとうございます.

Currently, the usage status and usage fees for each voice recognition engine are not displayed correctly on our service My Page. We sincerely apologize for any inconvenience caused to our users.

Please note that various APIs, such as voice recognition and sentiment analysis, are operating normally as usual, and there is no impact on the use of the service itself.

◆ Date and time of occurrence
From Thursday, October 9, 2025 (currently ongoing)

◆ Scope of impact
The following information on my page has not been updated correctly.

- Usage and pay-as-you-go charges listed under "This month's usage" in "Dashboard" and "Check usage fees"

◆ Current support and usage precautions
We are currently updating the data to reflect accurate usage data for usage that occurred after October 9.
When the data update is complete,Usage for the period of occurrence is registered in one day (or at a specific time)We ask for your understanding in advance.

Please contact us individually for the exact usage time per day and estimated fees during this period.

◆ Future reports
We will update this page if there are any developments. We would like to once again apologize to all our users and ask for your understanding and cooperation.