(Updated on 2025-09-19 at 20:47 (JST))
Regarding the system failure of the payment service "Stripe",Friday, September 19, 19:59 (JST) We are pleased to inform you that the service has been restored.

As a result, all affected functions are now available for use normally.

Please note that some of the usage fee data displayed during the period of the outage may not be reflected in the display. We will update the relevant data with the correct information in due course, so please be patient.

(Published on 2025-09-19 at 19:29 (JST))
Normally, the company is using the いただき, and the sincere にありがとうございます.

Starting at around 18:06, Friday, September 19, we have been experiencing a system failure with Stripe, the payment service we use. As a result, there is currently a possibility that errors may occur with credit card registration and some billing-related functions.

Please note that various APIs, such as voice recognition and sentiment analysis, are operating normally as usual.

◆ Date and time of occurrence
From around 18:06 on Friday, September 19, 2025

◆ Scope of impact
The following services and functions may not be available.

– Register a new account
– Registering and changing credit card information on My Page
– Display of usage fees on My Page (the latest information may not be reflected)
– Download invoices from My Page

We sincerely apologize for any inconvenience caused to our customers, and will provide an update as soon as there are any developments.