Tech Blog
-
2023.01.16A system for transcribing contact center calls using speech recognition (SIP edition)
We will introduce a system that uses voice recognition in contact centers to automatically transcribe calls. This is a method of capturing call audio using the SIP protocol.
Most Viewed Articles
- A quick explanation of how speech recognition works!
- Comparing the speech recognition rates of OpenAI's Whisper and AmiVoice for "conference" audio
- How to use the AmiVoice API free coupon
New Articles
- Organizing the AmiVoice API manual for AI generation - Providing Markdown and llms.txt files -
- How to Choose a Speech Recognition API: 4 Comparison Points to Avoid Mistakes
- Things to know before implementation: the accuracy of Japanese speech recognition
Category List
- Tech (1)
- Introduction to Speech Recognition (16)
- How to Improve Speech Recognition Accuracy (12)
- Tried Building It (27)
- How to Use AmiVoice API (29)
- Comparison and Verification (8)
- Others (10)
