(AmiVoice Cloud Platform)

AmiVoice IVR for Amazon Connect

AmiVoice IVR for Amazon Connect
  • Overview

You can easily build a voicebot (speech recognition IVR) with Amazon Connect.
The ideal speech recognition engine for voicebots, enabling real-time interactive voice response.

Features of AmiVoice IVR for Amazon Connect

  • Build a voicebot easily

    By connecting your AWS environment with AmiVoice, you can easily build a voicebot (speech recognition IVR) from your Amazon Connect contact flow.

  • Flexible system integration

    Speech recognition is performed in real time, and recognition results are returned instantly, allowing for seamless transition to the next flow and integration with other systems.

  • The best speech recognition engine for voicebots

    Rule grammar (word/command) recognition

    It only recognizes standard phrases and words that you have set up in advance. Use this when you want to operate the device by voice or have the words and phrases you have prepared to be recognized.
    You can freely customize the words you want to recognize, such as product numbers, phone numbers, and yes/no.

Service configuration

AmiVoice IVR for Amazon Connect service configuration

If considering use of this service or for more information, please contact us.

Contact

We also recommend these services:

Shared server type

Pay-as-you-go cloud-based speech recognition API

AmiVoice API

After registering your account, you can immediately start using the API and start using speech recognition with usage-based billing. No initial costs or server or other infrastructure installation is required.

More details

Dedicated server type

On-premises/dedicated speech recognition API

AmiVoice API Private

We can build and provide dedicated speech recognition servers for our customers either by cloud hosting or as on-premises servers.

More details
Use API for Free

Try out recognition accuracy

For engines, please try the latest End to End. If you would like an engine specialized for industries such as healthcare, insurance, or finance, please select Hybrid and choose your language model and acoustic model.

Engine

Language

Language models

Acoustic model

Example sentences will be displayed.
This is sample text. Your voice input will go here.
残 り 30 seconds left

Terms of Use for
AmiVoice Speech Recognition Demo

Select the language, language model, and acoustic model you want to try, press the "Start speech recognition" button, and start speaking.
You can speak freely or read out example sentences and the recognition results will be displayed.

*If you change the language, language model, acoustic model, or use application, please press the "Start speech recognition" button again.

Points to note

  • By using this service, you are deemed to have accepted the terms of use.
  • Supported browsers are the latest versions of Windows (Chrome, Firefox, Microsoft Edge), Android (Chrome, Firefox, Microsoft Edge), Mac (Safari), and iOS (Safari).
  • Depending on the browser, the recording quality may be poor. If you feel that the quality is not good, please try using a different compatible browser.
  • Please enable the microphone function in your browser's security settings.
  • The trial time for this service is 1 seconds per trial. If you would like to use it again, please click "Start speech recognition" button.
  • Voice data and text data may be used to improve speech recognition performance.
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